The only expert fragrance Chat with visual support that allows users to find the perfect perfume interactively and personally.

The Fragrance Chatbot uses artificial intelligence to understand user preferences through personalized questions and a database of over 25,000 perfumes, providing accurate recommendations that can be added directly to the shopping cart. It allows users to find the perfect fragrance for any occasion in an interactive and personalized way.

The ScentXP fragrance expert chat is ideal for small and medium-sized businesses looking to optimize their customer service and product recommendation processes on their website. This chat is particularly beneficial for retailers, e-commerce companies, and organizations managing a large number of fragrance products.

The ScentXP fragrance expert chat is an easy-to-integrate and use SaaS tool, scalable and affordable, designed specifically for fragrance retailers. Tailored for small and medium-sized businesses, it is a powerful tool to enhance interaction and recommendations to customers visually without the complexity or costs of integrating other business systems, making it the perfect solution for the unique needs of the fragrance industry.

By using the fragrance recommendation expert Chatbot, you can significantly reduce the time and effort spent on customer service, personalization, and recommendations regarding your fragrance products. This translates into faster marketing by offering the option to add directly to the cart, with a unique visual and interactive brand experience.

Yes, we offer product demonstrations for interested customers. You can request a demonstration by contacting our sales team at Here’s the continuation of the translation into English:

info@scentxp.com.

Currently, you can integrate this solution in the following languages: English, Arabic, Bulgarian, Catalan, Czech, German, Greek, Spanish, Finnish, French, Hebrew, Hungarian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Romanian, Russian, Slovak, Swedish, Turkish, Simplified Chinese, Chinese (Hong Kong), Chinese (Pinyin), Traditional Chinese.

We offer a series of subscriptions designed to meet the specific needs and size of each fragrance retailer. The subscribed plan is monetized based on the use of the solution and the volume of fragrance recommendations made by users. For detailed pricing information and the suitable plan, please contact info@scentxp.com.

Yes, if the number of recommendations (3 included) per month/year included in the subscribed plan is exceeded, an additional cost of €0.25 will be applied for each extra query.

Yes, you will receive a notification when you have used 80% of the monthly visits included in your plan so you can manage it in advance.

Yes, we offer a 14-day free trial for the Fragrance Chatbot so you can explore its features and benefits. Additionally, we provide personalized demonstrations. Contact us to schedule a demonstration or start your free trial today. After this trial period, the first month of service will be automatically charged. To avoid this charge, you must unsubscribe before the trial period ends.

Yes, there is a minimum commitment period of 4 months, during which you can make changes to the subscription plan but not cancel your subscription.

No, all features are uniformly available across all subscription levels, regardless of the plan you choose.

We offer two payment options: you can choose monthly payment or select annual payment if you prefer a long-term solution.

Yes, you have the flexibility to unsubscribe at any time you wish. All subscription-related management is handled directly and easily through our sales team at contact@scentxp.com.

Updates are performed automatically and are included when you subscribe, ensuring that you always have access to the latest features and improvements. Additionally, in the case of significant updates, we will notify you by email. If these updates significantly change the functionality of the tools, we will provide specific training to facilitate the transition and maximize the use of new features.

We offer technical support to our clients via email and phone available whenever you need. If you are not yet a ScentXP customer, you can contact the support team at contact@scentxp.com where a specialist will respond to your inquiry.

Any customer who needs it can contact our support department to request specific training via email at contact@scentxp.com.

You can subscribe through our email at contact@scentxp.com. Our customer service and sales team will get in touch with you so you can receive personalized advice about the service conditions.